There will be luggage Handling facility throughout the tour in Motor Coach and Hotels except at the airport where the passengers have to handle their own luggage on trolley. It’s an individual’s responsibility to take care of own luggage & property
Children under 18 years old require to carry Original Unabridged Birth Certificate which shows both parents details while travelling to/from South Africa.
This is compulsory requirement by South African government which will be verified at airports. For if any 01 parent travelling, NOC required by non-travelling parent, if deceased death certificate required of deceased parent.
All parents / legal guardians of children under 18 years old have to visit the South African embassy in Mumbai for verification / checks / concern form has to be signed by both parents in presence of the consular at the consulate, this formality is solely traveler’s responsibility.
The concern form given by the consulate has to be carried along while travelling to South Africa. Any travel expenses incurred to reach consulate for this formality has to be borne by the clients.
Passengers having excess baggage over 20 Kgs per person in check in baggage & 05 Kgs in hand luggage are liable to pay excess baggage charge directly to the airport & airline authorities
We reserve the right to amend, alter, vary or withdraw any particular departure, excursion advertised. For the convenience of our passengers, the itinerary may be amended
There are no refunds for any services & attractions, voluntarily not utilized on & during the tour. However due to weather if any activity is missed out the same shall be refunded upon tour completion in Mumbai as per below (it may take upto 15 days for refunds):
INR 1,000 per adult
INR 750 per child
INR 800 per adult
INR 600 per child (2-12)
INR 800 per adult
INR 500 per child (7 and above till 12)
Walk with Lion
INR 2,000 per adult
no refunds for children as not allowed
All the travelers must clear all their respective payments 30 days prior to their tour departure failing to which company has the right to cancel their booking without any notice. Tips are included in the tour cost
Indian vegetarian meals are requested in the group bookings for flight portion, incase if Jain meals are required please let our sales executive know for the same during booking or atleast 25 days prior to the departure
Daily 2 water bottles of 500 ml per person shall be provided to all the guests in Cape Town to end of Garden Route only. However drinking water in South Africa is safe to drink and cook when taken from taps, this is announced by The Department of Water Affairs and Forestry, South Africa. You may drink tap water in the room and refill the bottle incase if you carry one
Any sightseeing not mentioned in the itinerary will have to be paid for locally in the respective local currency. (For e.g. Bungy Jumping, Zip drive, Sky Diving, Whale Watching). Kulin Kumar Holidays Pvt. LTD shall not be responsible if any activities desired are unable to experience for any reasons
All hotels bills should be cleared & rooms should be checked out before 30 mins of the groups’ schedule time of departure. Incidentals like drinks, snacks, in-room dining, TV channels, any room damages in the room, bathroom water overflow etc while your stay at respective hotel will have to bear & borne by clients
All passengers (families) have to carry 01 kitchen (18 kgs) bag per family which shall be handed over at Mumbai airport, to be checked in & collected from baggage carousel at final destination and hand over to the tour leader upon arrival
All Items of personal nature, Food & Drinks any other item not mentioned in the itinerary / menu are to be paid by an individual
Driver / Coach guide & tour leader shall make decisions for all activities / sightseeing planned considering all the logistics as per laws. Coach is not available for individual optional activities
Clients should be punctual on the tour, our friendly tour leaders shall wait till specific given time, incase if the passengers are late they will have to make their own way to the next stop
Any form of departure fees or departure taxes which are to be paid at the airports by the individual passenger are not included in the tour cost. However there are no such taxes in South African as on date which is to be paid
Kulin Kumar Holidays Pvt. LTD (KKHPL) holds no responsibility for any loss of luggage, injuries or death or theft during the tour program
KKHPL is arranging services like airline, visas, hotels, sightseeing, meals, etc on behalf of it’s clients, KKHPL is not responsible for deficiency in services offered by its service vendors
Johannesburg & area is not one of safest to walk or move around by yourself. However if we are staying at the Emperors Palace (Metcourt Suites) campus it’s safe to walk around hotel lobby & surrounding hotel premises. It is suggested to check with hotel securities to move around hotel area. While in Cape Town & Garden Route, we recommend to travel in group of atleast 4-6 people to move around after 1700 hrs