Necessary Information & Services
There will NOT be any luggage handling facility throughout the tour in Motor Coach, Hotels and airport, passengers will have to handle their own luggage.
Passengers having excess baggage of more than 20 Kgs check in baggage are liable to pay excess baggage charge directly to the airport & airline authorities. Hand luggage of 07 Kgs per person is allowed.
All passengers have to carry 01 kitchen (18 kgs) bag per couple which shall be handed over at Mumbai airport, to be checked in & collected at final destination and hand over to the tour leader upon arrival.
The temperature in Morocco during Feb-March will be between 10 to 16 degrees. One jacket/sweater will be recommended for this kind of weather.
Any sightseeing not mentioned in the itinerary will have to be paid for locally in the respective local currency (Moroccan dirham-MAD). Any unused service/facility/sightseeing tours are non-refundable to the passenger.
All the travelers must clear all their respective payments 45 days prior to their tour departure failing to which company has the right to cancel their booking without any notice.
Any items/things used by individuals in their respective rooms like Drinks, Snacks, Beverages, Television channels, over flow of water from the bathroom, any room damage etc will be billed to their rooms & will have to pay before check out.
A few hotels may require your credit card details at the time of check-in for incidentals. This is a practice followed by all leading hotels worldwide. However you will not be charged if you do not use any additional hotel facility. (Mini bar, laundry, spa, pay TV, damages, etc.).
We reserve the right to amend, alter or withdraw any particular departure, excursion advertised. For the convenience of our passengers, the itinerary may be amended.
Any service from hotels, airlines, visas etc is not a responsibility of Kulin Kumar Holidays Pvt. Ltd. (KKHPL), hotels/airlines may change due to availability and alternate similar service will be provided.
There are no refunds for any services & attractions voluntarily not utilized during the tour.
In Morocco most tours require a reasonable level of fitness to be able to walk on sightseeing trips, navigate along uneven ground and should be able to walk unaided for up to 2-3kms. A good level of fitness is essential for you to undertake walks in hot conditions and over terrain with uneven and slippery surfaces. It is Passengers responsibility to carry any medication require for the tour’s duration and consult your local medical practitioner for any health advice.
KKHPL holds no responsibility for any loss of luggage, injuries or death or theft during the tour program. KKHPL is arranging services like airline, visas, hotels, sightseeing, meals, etc on behalf of its clients, KKHPL is not responsible for services offered by its service vendors.
Any form of departure fees or departure taxes which are to be paid directly at the airports by the individual passenger are not included in the tour cost. As on date and so far in the past there are NO departure fees or any such charges which are to be paid by any traveler out of European airports.
Driver / Coach guide & tour leader shall make decisions for all activities / sightseeing planned considering all the logistics as per laws. Coach is not available for individual optional activities
KKHPL is arranging services like airline, visas, hotels, sightseeing, meals, etc on behalf of it’s clients, KKHPL is not responsible for deficiency in services offered by its service vendors.
Even though request of having rooms close/next to each other have been forwarded, hotels cannot guarantee the same as hotel rooms are allocated as per discretion of hotel management based on availability of rooms. However, any change of room request can be made by directly approaching Reception.
Punctuality and Driver Regulations:
Captains are bound by local laws and restrictions about driving hours per day and per week. All itineraries and routes are planned as per them. Therefore, it is essential for everyone to follow the time and route strictly and punctually.
For anyone willing to leave parks/sightseeing earlier/later they may do so on own arrangements without affecting itinerary.
All vehicle routes have been pre-set and are tracked by GPS. The bus company will not agree to any new changes made to the current routing and itinerary.
The driver will not be responsible for keeping the bus clean. Kindly eat and drink in the bus with caution and use your own paper/plastic bags for garbage disposal.